Emergency Department Unit Coordinator (24 Hours) Evening Shift | 3:00 PM – 11:30PM

Join a fast-paced Emergency Department team where your organization, communication skills, and ability to keep things running smoothly truly make a difference.

We are seeking an organized and dependable Emergency Department Unit Coordinator to support the daily operations of our Emergency Services team. In this role, you will serve as a central point of communication for physicians, nurses, EMS personnel, patients, and families while helping ensure efficient workflow across the department.

This is a 24-hour evening position working 3:00 PM – 11:30 PM.

What You’ll Do

As the Unit Coordinator, you will play an essential role in keeping the Emergency Department organized and functioning efficiently. Responsibilities include:

• Supporting the clinical team with a variety of clerical and administrative duties
• Transcribing physician orders and entering diagnostic testing orders into the electronic system
• Maintaining and organizing patient medical records while ensuring strict confidentiality
• Answering and triaging incoming calls to the unit
• Greeting patients, families, EMS personnel, and visitors professionally
• Scheduling tests, appointments, and outpatient clinic visits
• Coordinating requests for medical records with outside facilities
• Maintaining the nursing station and ensuring the workspace remains organized
• Assisting with maintaining the ED tracking system and specialist on-call schedules
• Processing Emergency Department charts daily, including electronic entry and manual processing
• Supporting ambulance dispatch for 911 emergency calls and hospital transfer coordination
• Assisting nursing staff with non-clinical tasks when needed such as patient transport, nourishment delivery, equipment movement, or stretcher cleaning
• Ordering and maintaining office supplies with approval from the Nurse Director
• Promoting and maintaining patient privacy, dignity, and respect in all interactions
• Supporting additional department needs as assigned

Minimum Qualifications

Education
High school diploma preferred.

Experience
Previous administrative or secretarial experience required, preferably in a healthcare or hospital setting.
Experience with computers and word processing required.
Medical terminology knowledge preferred.

Skills

• Strong organizational and multitasking skills
• Professional communication and telephone etiquette
• Ability to work effectively in a fast-paced clinical environment
• Strong data entry and computer skills
• Ability to handle confidential patient information with discretion
• Excellent interpersonal skills when working with patients, families, physicians, and EMS personnel
• Ability to read, write, and communicate effectively in English

Why This Role Matters

The Unit Coordinator plays a critical role in supporting the Emergency Department team and ensuring patients receive timely, coordinated care. Your work helps keep communication flowing, records accurate, and the department running smoothly during some of the most important moments of patient care.