Patient Registration - Call Center

Job Ref: 21691
Category: Revenue Cycle
Emerson Hospital, 133 Old Road to Nine Acre Corner, Concord, MA 01742

Department: Patient Access
Schedule: Full Time
Shift: Day shift
Hours: 8:30am-5pm

Job Summary

Reporting to the Manager of Pre-Visit Services, the position facilitates the patients' access into the hospital and clinical systems by providing scheduling, pre-registration, insurance verification and collection of payment for services.

Minimum Qualifications


   High school diploma or equivalent preferred; Associates degree preferred.


   Minimum of 1-3 years experience in Registration, Hospital Billing and Scheduling preferred

  Licensure and/or Certification

   Certified Healthcare Access Associate preferred


   Knowledge of third party payors

   Knowledge of Medicare billing practices and regulations

   Primary Customer Service

   Insurance verification experience

   Knowledge of Insurance billing practices

   Computer proficiency

   Must have the ability to read, write, and communicate in English.

   Ability to maintain confidential information.