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Medical Receptionist
Job Ref: 29119Category: Clerical & Administrative Support
Location:
Emerson Hospital Groton Facility,
100 Boston Road,
Groton,
MA 01450
Department: Emerson Health Primary Care Groton
Schedule: Full Time
Shift: Day shift
Hours: 8:00am-4:30pm
Job Summary:
Reporting to the Practice Manager, the Medical Receptionist performs a wide variety of responsibilities and support to the physicians.
Job Functions:
§ Greet patients upon arrival, maintains orderliness of reception area and Front desk ensuring patient confidentiality.
§ Answer phones and retrieves and distributes messages appropriately.
§ Process patients quickly and accurately through the computer based scheduling system for future appointments and/or testing as appropriate for patient care.
§ Captures and enters high quality patient demographic and financial information via telephone interviews and hard copy (mail-in,facsimile, etc.)
§ Identifies insurance coverage and payer requirements for hospital services, processes insurance verification and other basic benefits information for patients, as necessary.
§ Communicates with physicians’ offices and staff in a timely and professional manner.
§ Maintains and supports patient’s rights to care, privacy and respect.
§ Other duties as assigned from time to time
Minimum Qualifications:
§ Education: High School Diploma or equivalent required.
§ Experience: One to three years Administrative Assistant/Medical Office preferred
§ Licensure and/or Certification: Graduate of a Medical Assistant/Secretary program preferred.
§ Skills:
§ Advanced proficiency with Microsoft Office applications and moderate keyboarding is required. Knowledge of GE Centricity to access and utilize electronic medial records preferred.
§ Excellent organizational skills, detail oriented with strong ability to multi-task required.
§ Familiarity with medical terminology preferred
§ Knowledge of patient billing, account processes, third party billing and revenue cycle preferred.
§ Ability to maintain confidential information required.