- Search All Categories
- Behavioral & Mental Health Jobs
- CNA & Nursing Assistant Jobs
- Cardiac Rehab Jobs
- Clerical & Administrative Support Jobs
- ER Nurse Jobs
- Food Service Jobs
- Housekeeping Jobs
- Information Technology Jobs
- LPN Jobs
- Laboratory & Medical Technologist Jobs
- Medical Assistant Jobs
- Nurse Case Manager Jobs
- Nurse Manager Jobs
- Nurse Practitioner Jobs
- Nursing Jobs
- OR Nurse Jobs
- Occupational Therapy Jobs
- Pharmacy Jobs
- Physical Therapy Jobs
- Physician Assistant Jobs
- Professional & Management Jobs
- Radiology & Imaging Jobs
- Respiratory Jobs
- Revenue Cycle Jobs
- Service & Trade Jobs
- Social Work Jobs
- Speech Therapy Jobs
- Surgical Technician Jobs
Customer Service Representative - Per Diem
Job Ref: 31122Category: Clerical & Administrative Support
Location:
Emerson Hospital,
133 Old Road to Nine Acre Corner,
Concord,
MA 01742
Department: Service Response Center
Schedule: Per Diem
Shift: Variable Shifts
Hours: 9:30am-6pm, 7am-3:30pm, 6am-4:30pm, 6am-6:30pm
Job Summary
Reporting to the Customer Service Supervisor, the position handles all inquiries from patients and must be responded to in a courteous and timely manner. Responsible to work with patients on various diets and assist them in a nutritious meal selection.
Minimum Qualifications
- Education
- HS Diploma; college degree preferred.
- Experience
- Minimum 1 year office/clerical experience in hospital and/or medical business office setting, including professional telephone skills.
- Licensure and/or Certification
- N/A
- Skills
- Working knowledge of the Meditech system.
- Excellent communication and correspondence skills.
- Excellent customer service skills.
- Ability to read, write, and communicate in English.
- Strong computer skills.
- Ability to maintain confidential information.
- Assist with patient meal selection
- Work with patients on various diets