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Clinical Oncology Scheduling Coordinator - Full Time 8am-4:30pm
Job Ref: 29312Category: Clerical & Administrative Support
Location:
Department: Patient Access
Schedule: Full Time
Shift: Day shift
Hours: 8:00-4:30
Job Summary:
Reporting to the NAKA Supervisor, the Patient Access Scheduling Oncology Infusion Coordinator assists in the daily operations and performs a wide variety of revenue cycle responsibilities and provides support to the physicians and staff in the clinic.
The Patient Access Scheduling Oncology Infusion Coordinator (PASOIC) is a member of the Patient Access Department at Emerson Health. The Infusion Department handles more than 500-600 patient calls or appointments weekly, schedules and registers all services for all outpatient visits.
The PASOIC in this assignment demonstrates a working knowledge of scheduling for Outpatient Services to include but not limited to: Integrated Clinical Services, , and Oncology Infusions.
The PAOISC schedules patients in the outpatient clinic as part of his/her duties. PASOIC’s perform these duties face to face with patients in addition to performing patient calls.
We are currently looking for a Patient Access Scheduling Oncology Infusion Coordinator (PASOIC) to join our team.
Education:
High School diploma or equivalent preferred.
Experience:
One year experience working as a coordinator in a clinical setting and/or patient registration/scheduling areas preferred
Licensure and/or Certification:
None
Skills:
- An upbeat, approachable and compassionate approach when working individually with each patient.
- Accuracy in data entry of patient information in the computer systems.
- Critical thinking skills and a solution focus approach.
- Strong computer skills.
- Knowledge of medical terminology.
- Knowledge in chemotherapy regimens and medications preferred
- Experience successfully working in an environment with competing priorities and demands.
- Sensitivity and compassion for our patients, who may experience difficulties and challenges as they seek cancer care.
- 1 or more years’ experience in a hospital, outpatient facility or physician office scheduling or registration setting, or performing data processing is preferred.
- Advanced proficiency with Microsoft Office applications and moderate keyboarding is.
- Knowledge of Meditech, Epic and Mosaiq to access and utilize electronic medical records is preferred.
- Excellent organizational skills, detail oriented with strong ability to multi-task required.
- Ability to read, write and communicate in English.
- Ability to multitask in a fast paced environment as it relates to patient scheduling
- Ability to maintain confidential information required.